FAQ
Frequently Asked Questions
This FAQ section is designed as a complete knowledge base for amoriastudio customers. It covers ordering, sizing, shipping, returns, payment security, product care, and account management in detail.
Everything You Need to Know
We believe clarity builds trust. This FAQ section is continuously updated to reflect real customer inquiries and operational policies.
If your question is not listed, you may contact us at sales@amoriastudio.shop.
1. Orders & Purchasing
Q: How do I place an order?
A: Simply select your product, choose size and quantity, and proceed to checkout.
Q: Can I modify my order after placing it?
A: Orders can be modified within 12 hours of purchase before processing begins.
Q: Do you offer wholesale pricing?
A: Yes, wholesale partnerships are available for boutiques and retailers.
Q: Can I cancel my order?
A: Orders can be canceled before shipment processing starts.
2. Shipping & Delivery
Q: How long does shipping take?
A: Standard shipping takes 7–15 business days depending on destination.
Q: Do you ship internationally?
A: Yes, we ship worldwide with tracking provided for all orders.
Q: Why is my order delayed?
A: Delays may occur due to customs clearance or peak season volume.
Q: Can I track my order?
A: Yes, tracking numbers are emailed after dispatch.
3. Products & Sizing
Q: How do I choose the right size?
A: Each product includes a detailed size chart for bust, waist, and hip measurements.
Q: Are your items true to size?
A: Most items follow standard sizing, but some designs are intentionally fitted or oversized.
Q: Will fabrics stretch?
A: Certain knit and elastic fabrics offer moderate stretch depending on design.
Q: Are colors accurate?
A: We strive for accuracy, but slight variation may occur due to lighting.
4. Returns & Exchanges
Q: What is your return policy?
A: Returns are accepted within 10 days of delivery for unworn items.
Q: Who pays return shipping?
A: Customers are responsible unless item is defective or incorrect.
Q: Can I exchange items?
A: Yes, exchanges are allowed based on stock availability.
Q: What if I received a damaged item?
A: Contact support within 48 hours with photos for replacement assistance.
Still Have Questions?
Contact our support team for detailed assistance.
sales@amoriastudio.shop